Website Compliance – Top 10

Web Compliance 1

An essential aid to website legal compliance

Even if you do not have an online shop on your website, it is a legal requirement that certain information is easily accessible for visitors to your website.  This includes:

1. Company Registration Information

Full company name, company registered number, place of registration (such as England and Wales) and registered office address.

2. Postal Information

Postal address and company email address.

3. VAT Information

If the company undertakes an activity that is subject to VAT, you must state the VAT number.

4. Professional Associations

The name of any trade bodies or professional associations that the company is part of, along with any membership or registration details. If the company is part of a regulated profession such as the legal or medical profession, you must also set out:

  • The details of the professional body or organisation that the company is registered with.
  • The professional title and the membership number of any relevant parties and a hyperlink to the rules of that professional body. 

5. Is your company limited?

If your company is exempt from the obligation to use the word “limited” as part of its registered name, you must still state that it is a limited company.

6. Data Protection

Data protection laws impose additional obligations these are:

  • A privacy policy detailing the personal information that the company collects, how it collects it, why it collects it and what the lawful basis is doing so.
  • A cookie statement that a user of the website sees as soon as they land on the website. This should explain what cookies are used by the website, whether they are non-essential and whether the user can accept or reject any “non-essential” cookies without hindering their user experience.
  • If you plan on sending direct marketing i.e. via email, to users of your website, you must obtain consent to do so. This has to be given freely by the user and must be done by positive action (do not have pre-ticked boxes).

7. Modern Slavery

The Modern Slavery Act 2015 requires any “commercial organisation” having a global turnover of £36 million or more to publish a slavery and human trafficking statement for each financial year. If the organisation has a website, the statement must be on their website in a prominent place on its homepage.

8. Terms of Use

Website terms of use – these are not essential but it is advisable to explain what liability (if any) that the company will accept.

9. Do you sell goods/services via your website?

There are further obligations for companies who sell goods or services via their website, particularly where goods are sold to consumers. For further information click here.

10. Accessibility Policy

Accessibility Policy – these are not essential for businesses at the moment, but something to consider as good practice.


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